Terms and Conditions

Terms, Conditions, and Shipping Rates

Shipping Rates:

Continental U.S.:

  • Standard Shipping
    • $0.01 - $39.99 = $8.77
    • $40.00 - $99.99 = $10.97
    • $100.00 - $149.99 = $14.28
    • Over $149.99 = $18.69
  • UPS 2nd Day
    • This shipping method must be calculated manually. We will determine the shipping charges and apply it to the order.
  • UPS Next Day
    • This shipping method must be calculated manually. We will determine the shipping charges and apply it to the order.

Alaska, Hawaii, Puerto Rico:

  • Standard Shipping
    • $29.98

 Virgin Islands:

  • U.S. Priority Mail
    • $12.65

International:

  • Standard Shipping
    • This shipping method must be calculated manually. We will determine the shipping charges and apply it to the order.
 

Special Shipping Notes:

  • Product prices are subject to change.
  • Maximum weight is 20 pounds; larger packages require additional postage.
  • ALL Special Forces Dry Lube® products cannot be shipped via Next Day or 2nd Day Air. If your order includes any of these items they will be shipped via GROUND only. Additional items will be shipped according to your specifications.
  • We are unable to ship any Special Forces Dry Lube® products to the Virgin Islands. We apologize for the inconvenience.
  • All PO, FPO, and APO addresses must be sent U.S. Postal service. (UPS does not deliver to these addresses).
  • If you have special instructions, please leave a note in the “Order Comments” field.
  • International customers are responsible for all duties and taxes.
  • International customers - prepaid only; orders exceeding $250.00 must be paid via wire transfer. If your order will exceed $250, please contact Otis Technology’s Customer Service Department at 1-800-OTISGUN (684-7486) or cs@otistec.com.
  • If no signature is required, customer is responsible for lost or stolen items. There will be an additional $2.75 added to your standard shipping if a Signature Required is requested.

Standard Customer Terms and Conditions

Click here to read the standard customer terms and conditions.

Vendor Terms and Conditions

Click here to read the standard vendor terms and conditions.

Contact Info

Contact Otis

Orders & Customer Service:
1-800-OTISGUN (684-7486)

E-Mail: cs@otistec.com

Phone: (315) 348-4300

Fax: (315) 348-4332

Address:
Otis Technology
6987 Laura Street
PO Box 582
Lyons Falls, NY 13368